Terms of Service

Welcome to SuperGard. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by the following terms and conditions.

Please read these terms carefully before using our website.

1. General Information

This website is operated by SuperGard. Throughout the site, the terms “we”, “us”, and “our” refer to SuperGard.

By visiting our website and/or purchasing something from us, you agree to comply with these Terms of Service, including any additional policies referenced on this website.

If you do not agree to these terms, please do not use our website or services.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products or services for any illegal or unauthorized purpose.

3. Product Information

We make every effort to display our products, colors, sizes, descriptions, and images as accurately as possible.

However, we cannot guarantee that the colors shown on your screen will be exactly the same as the actual product due to differences in device displays, lighting, and photography.

Product descriptions, prices, and availability may be updated or changed at any time without prior notice.

4. Orders

When you place an order on our website, you agree that all information provided is accurate, complete, and up to date.

We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to orders that appear fraudulent, contain incorrect information, or violate these Terms of Service.

Once your order is successfully placed, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel an order if necessary.

5. Pricing and Payment

All prices listed on our website are shown in the currency displayed at checkout.

We reserve the right to change product prices at any time without prior notice.

Payment must be completed before your order is processed. By providing payment information, you confirm that you are authorized to use the selected payment method.

We are not responsible for any additional charges imposed by your bank, card issuer, or payment provider, including currency conversion fees or international transaction fees.

6. Shipping and Delivery

We will process and ship orders according to the shipping method selected at checkout.

Estimated delivery times are provided for reference only and are not guaranteed. Delivery may be affected by customs clearance, logistics delays, holidays, weather, or other circumstances beyond our control.

Customers are responsible for providing a correct and complete shipping address. We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete address information.

International orders may be subject to customs duties, taxes, import fees, or other charges. These fees are the responsibility of the customer unless otherwise stated.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Due to the intimate nature of bras and underwear, returns are only accepted when the item meets our hygiene and return eligibility requirements.

Please review our Return & Refund Policy before placing your order.

8. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Orders can only be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled and must follow our return process.

We reserve the right to cancel any order due to product unavailability, payment issues, suspected fraud, incorrect pricing, or other reasonable causes.

9. Promotions and Discounts

Promotional offers, discount codes, and special campaigns may be subject to additional terms and conditions.

Discount codes must be used before checkout is completed and cannot be applied retroactively.

We reserve the right to modify, suspend, or cancel promotions at any time without prior notice.

10. Product Use

Our products are designed for personal use and comfort. Customers are responsible for choosing the correct size, fit, and style based on their own needs and preferences.

Any information provided on our website is for general informational purposes only and should not be considered medical advice.

If you have a medical condition, skin sensitivity, allergies, breast health concerns, or any discomfort while wearing our products, please stop using the product and consult a qualified healthcare professional.

11. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, product names, designs, videos, and website layout, is the property of SuperGard or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, or use any content from this website without our prior written permission.

12. User Comments and Feedback

If you submit reviews, comments, feedback, photos, videos, or other content to us, you grant SuperGard the right to use, reproduce, edit, publish, and display such content for marketing, promotional, and business purposes.

You agree that any content you submit will not be unlawful, abusive, defamatory, offensive, misleading, or infringe upon the rights of any third party.

We reserve the right to remove or edit user-submitted content at our discretion.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, policies, or actions of any third-party websites. Accessing third-party websites is at your own risk.

14. Limitation of Liability

To the fullest extent permitted by law, SuperGard shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

This includes but is not limited to loss of data, loss of profits, service interruptions, product misuse, delivery delays, or website errors.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

15. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

We do not guarantee that the results obtained from using our products or services will meet every customer’s individual expectations.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you agree that we may collect, use, and protect your personal information according to our Privacy Policy.

17. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Any changes will be posted on this page. It is your responsibility to review this page periodically for updates.

Your continued use of our website after any changes are posted means that you accept the updated Terms of Service.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: chris@water-matt.com
WhatsApp: +86 195 7683 1604